My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Help to heat your home

Help to reduce energy bills and stay warm in winter.

Help with money problems

If you are experiencing financial hardship during these particularly difficult times there is somewhere to turn for help and advice.

Household Support Fund

Help for vulnerable people and families to get warm clothing and bedding, support if your struggling but aren't eligible for benefits, essential items for the elderly including food and fuel payments.

Free school meals

If you are on a low income or claiming benefits you may be entitled to free school meals.

Oldham Foodbank

Emergency food for local people in crisis.

Local Welfare Provision

You may be eligible for Local Welfare Provision to help you meet short-term emergency or immediate support needs or establish or maintain a home in the community.

Energy Price Guarantee

The Energy Price Guarantee protects customers from increases in energy costs by limiting the amount suppliers can charge.

Energy Bills Support Scheme

The Energy Bills Support Scheme provides a £400 non-repayable discount to eligible households to help with their energy bills over winter 2022 to 2023.

Winter Fuel Payment

If you were born before 26 September 1956 you could get between £250 and £600 to help you pay your heating bills.

Cold Weather Payment

You may get a Cold Weather Payment if you’re getting certain benefits or Support for Mortgage Interest.

Help for households

Government help, advice and support with the cost of living crisis.

Help paying your water bill

Help and support to pay your water bill:

Home Improve Loan

If you are a homeowner on a low income, you may be able to use some of the value in your home for essential repairs and improvements.

Disabled Facilities Grant

A grant for adaptations to let you live safely and independently in your home.

Fair Home Contents Insurance

Home contents insurance scheme for OHIP tenants.

Extra Care Register

Help and advice on saving energy, information on powercuts and support if you have reached your state pension age, are disabled or have a long-term medical condition.