My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Your data rights

1. What are your rights

You may exercise the rights listed below in relation to the council’s use of your personal information.

Some rights are absolute and others are not.

To find out more about how these rights apply in particular circumstances, please refer to our Guide to exercising you Rights or alternatively visit the Information Commissioner’s website at: 

To exercise these rights, please contact service processing your information. If you are not satisfied with how the service has answered your request you can contact the Data Protection Officer (DPO)