My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

If you would like advice in order to exercise your rights, raise a concern or complain about the handling of your personal information by the council, please contact our Data Protection Officer (DPO).

 
Justin Hardy
Data Protection Officer
Oldham Council
Civic centre
West Street
Oldham
OL1 1UG

Email: DPO@oldham.gov.uk

Want to know more?

You can find out about data protection, its principles and your rights on the Information Commissioner's Office website.

If you are not satisfied with the way we have answered a request from you or handled your personal information, you have the right to make a complaint to the Information Commissioner who may be contacted at:            

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 or 01625 545745
Fax: 01625 524510