My Account Services offline from 5pm, Thursday 29 February 2024

Some My Account services will be unavailable until 5 March, while we calculate the annual Council Tax bills and Housing Benefit awards for 2024/25. We apologise for any inconvenience caused.

Further information

6. Data portability

You may request restriction of processing (quarantining) of your personal information for certain reasons, such as, for example:

  • if you have objected to the processing or asked us for erasure and we need time to consider your request and let you know our decision 
  • you require us to retain your information for the establishment, exercise or defence of your own legal rights