Housing and homelessness advice

We have created these advice referral tool kits, as part of our commitment to work with a resident focus.

These common enquiries have been referenced from insight and feedback from across the council and from our agency partners. Please use these details for reference, when helping to support residents in their search for help and assistance.

Just use the drop-down menu to access contact details for any areas covered.

Common enquiries

I have experienced this before:

If you have a homeless prevention officer please contact them.

If you don't have a homeIess prevention officer please call us on 0161 770 4605 or complete the Housing Assistance Referral Portal form:

If you have seen someone sleeping rough you can refer them to the Housing Options Team:

Shelter provide advocacy services and advice on housing, homelessness and money information:

This is the first time I’ve had nowhere to sleep:

Apply for social housing. Social housing is housing which is provided for rent or sale at a fairly low cost by housing associations and local councils.

It is let on a secure basis to households who are most in need. 

Shelter provide advocacy services and advice on housing, homelessness and money information:

If you live in a privately owned or rented house:

If you have a homeless prevention officer please contact them.

If you don't have a homeIess prevention officer please call us on 0161 770 4605 or complete the Housing Assistance Referral Portal form:

Shelter provide advocacy services and advice on housing, homelessness and money information:

Citizens Advice Oldham provide advocacy services and advice on housing, homelessness and money information:

If you live in temporary accommodation:

Apply for social housing. Social housing is housing which is provided for rent or sale at a fairly low cost by housing associations and local councils.

It is let on a secure basis to households who are most in need:

Shelter provide advocacy services and advice on housing, homelessness and money information:

Citizens Advice Oldham provide advocacy services and advice on housing, homelessness and money information:

If you are being evicted by your landlord, your friends or family have asked you to leave or your relationship has ended:

If you have a homeless prevention officer please contact them.

If you don't have a homeIess prevention officer please call us on 0161 770 4605 or complete the Housing Assistance Referral Portal form:

Shelter provide advocacy services and advice on housing, homelessness and money information:

Citizens Advice Oldham provide advocacy services and advice on housing, homelessness and money information:

If a new issue has appeared or an exsisting issue has gotten worse contact your social housing provider, landlord or letting agent in the first instance. Contact your provider directly if you are worried about any issues with your home including repairs, damp and mould.

My landlord or housing provider hasn't dealt with the issue:

Shelter provide advocacy services and advice on housing, homelessness and money information:

Citizens Advice Oldham provide advocacy services and advice on housing, homelessness and money information:

Tenancy Relations Service provides support and advice for residents living in private rented accommodation:

Environmental Health Team can offer support and advice about damp and mould, neighbour issues or a landlords not acting on your request to undertake repairs:

If you have a homeless prevention officer please contact them.

If you don't have a homeIess prevention officer please call us on 0161 770 4605 or complete the Housing Assistance Referral Portal form:

Shelter provide advocacy services and advice on housing, homelessness and money information:

Social housing is housing which is provided for rent or sale at a fairly low cost by housing associations and local councils.

It is let on a secure basis to households who are most in need. 

Shelter provide advocacy services and advice on housing, homelessness and money information:

Citizens Advice Oldham provide advocacy services and advice on housing, homelessness and money information:

Support and Inclusion Team offer support to maximise income including budgeting support and checking if you are receiving the financial support you are entitled to:

Shelter provide advocacy services and advice on housing, homelessness and money information:

Citizens Advice Oldham provide advocacy services and advice on housing, homelessness and money information:

Environmental Health Team can offer support and advice about damp and mould and neighbour issues:

Warm Homes Oldham provide support to heat your home including emergency payments, heating and insulation improvements:

Support and Inclusion Team offer support to maximise income including budgeting support and checking if you are receiving the financial support you are entitled to:

Contact your social housing provider, landlord or letting agent directly if you are worried about any damp and mould issues with your home.

Citizens Advice Oldham provide advocacy services and advice on housing, homelessness and money information:

Contact the Housing Options Team:

Shelter provide advocacy services and advice on housing, homelessness and money information: