Refuse and recycling collection service update
We’re sorry, but we’ve fallen behind with some of today’s green bin and food caddy collections.
Green bins and food caddies
In most areas, if your green bin or food caddy has not been emptied by 5pm on your scheduled collection day, we will prioritise it on your next scheduled collection day.
You do not need to report a missed green bin or food caddy collection this week.
We’re sorry for the delay and thank you for your patience and understanding.
Blue, brown and grey bins
If your blue, brown or grey bin has not been emptied, this is most likely because our collection vehicle was unable to access your road.
Our crews will return to empty these bins as soon as possible, including on Saturday. Please leave your bin out for collection.
You can help us avoid delays by parking considerately and making sure there is enough space for our large collection vehicles to get through.
Rural collections
Properties in the most rural or difficult-to-access areas, which are collected using the small white wagon, are not currently affected by these delays.
Reporting a missed collection
Please only report a missed collection if other bins on your street have been emptied but yours has not.
Thank you for your patience and understanding, and we apologise again for any inconvenience.
- Check your bin collection dates
- Get a new bin, box or bag
- Report a missed bin collection
- Household waste and recycling centres
- Help to put your bins out
- Unwanted bulky or large items
- Report Fly-tipping
- Putting your bins out
- What goes in which bin
- Business waste
- Help managing your rubbish
- Contact the Rubbish and Recycling team
- Litter
- Follow up a reported missed bin collection