My Account Services offline from 5pm, Thursday 29 February 2024

Some My Account services will be unavailable until 5 March, while we calculate the annual Council Tax bills and Housing Benefit awards for 2024/25. We apologise for any inconvenience caused.

Further information

This guidance is intended for organisations/agencies when providing a service to asylum seekers and refugees.

It has been drafted to give an overview of specific services available to asylum seekers and refugees and also outlines the criteria for accessing mainstream services, as this can be limited in the case of some asylum seekers. 

Contact

Should any services wish to add further information, or amend existing entries, please email Ann-Marie McGinn: