My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Your education and work life

8. National Insurance Number

You should receive a letter with your National Insurance Number on it just before you turn 16 years old. 

This is a really important piece of information so it is important to keep it safe. 

It’s unique to you and you will keep the same number all your life. It makes sure that the national insurance contributions and tax that you pay are properly recorded against your name so you will need this number when you start work or if you need to claim benefits. 

Call the National Insurance Numbers helpline if you didn’t get one on 0300 200 3502.