My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Your health and wellbeing

3. Health queries

If you're worried about an urgent medical concern you can call 111 and speak to a fully trained NHS advisor.

For less urgent health needs, contact your GP or local pharmacist.

Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.

CATCH – Common Approach To Children’s Health

CATCH is a free health app for parents and carers of children aged 0-5.

The local NHS-approved tool helps empower you with the information necessary to decide when your child needs medical treatment or when self-care is more appropriate.

Contact

Your personal advisor is always available for advice and support and can be contacted via: