My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Your rights

2. Your Personal Advisor (PA) and Pathway Plan

Following changes introduced through the Children and Social Work Act 2017, you will be able to ask to have support from your PA up to the age of 25.

Your PA is there to help you to prepare to live independently and to offer advice and support after you leave care. They get involved in discussions about your needs and your Pathway Plan.

Your Pathway Plan is written by the Local Authority after consultation with you and the important people in your life. It sets out your needs, views and future goals and exactly what support you will receive from us.  We will review your Pathway Plan with you regularly so that it is kept up-to-date

The pathway plan will look at your:

  • Support network
  • Health
  • Mental and emotional wellbeing
  • Education and training
  • Employment
  • Emotional and behavioural development
  • Identity
  • Family and social relationships
  • Leisure
  • Self-care skills and social presentation
  • Finances
  • Accommodation

Your PA will discuss with you any extra support you may need, if you:

  • have Special Educational Needs and/or a Disability
  • are an unaccompanied Asylum Seeking Child (UASC) and your immigration status is unclear
  • are in or leaving custody, or you have had contact with the criminal justice system
  • are a young parent
  • are going through a difficult time in your personal life.

Contact

Your personal advisor is always available for advice and support and can be contacted via: