2. What is noise nuisance?
There is no legal definition of what is a statutory noise nuisance is, but for the Council to investigate a complaint, you would need to show how it impacts upon your health or quality of life.
To be a nuisance, the following factors are considered:
- Disturbance – the noise must interfere with your enjoyment of living in your home, for example, by preventing you sleeping or reading
- Loudness – the louder the noise the more likely it is to be a nuisance
- Duration – the longer the noise goes on for the more likely it is to be a nuisance
- Occurrence - the more often the noise occurs the more likely it is to be a nuisance
- Time of day – noise can be a nuisance at any time of the day or night
- Type of noise – the more annoying the noise (e.g. a whistle or whine) the more likely it is to be a nuisance
- Locality – people living in different areas (e.g. town and country) can expect to hear different types and levels of noise
- Your sensitivity - if you have above average sensitivity to noise then the law may not consider the noise a nuisance.
What we don't investigate
We can only investigate noises that are not part of normal daily living. As upsetting as it may be we do not investigate noises such as:
- Domestic appliance noise (e.g. vacuum cleaner, washing machines)
- Moving furniture
- Children playing/running up and down the stairs
- Dropping objects
- Intermittent banging/slamming of doors