Oldham Advice Service
(provided by Citizens Advice)
Oldham Advice Service is funded by Oldham Council and delivered by Citizens Advice Stockport, Oldham, Rochdale and Trafford (CA SORT).
It offers free, confidential advice and support in one place. Whether you need help with debt, benefits, energy bills, housing or work, friendly advisors are there to listen and help.
They can also put you in touch with other local services that may be able to support you.
- 0800 033 4602 (9am – 6pm, Monday - Friday)
- 0161 850 5053 (6pm -9pm, Monday – Friday)
- Chat on WhatsApp
Crisis and Resilience Fund
Help for Oldham residents who suddenly run into money problems and can’t afford basic needs, along with longer-term support to help them stay financially stable.
Crisis payments
For residents who suddenly have money problems (for example after a fire, flood, leaving domestic abuse, or sudden illness) and can’t afford basic needs without urgent help.
This scheme can help with essentials such as:
- Food, through supermarket vouchers so you can choose where to shop and what to buy
- Energy costs to help keep your home warm
- Basic household items for cooking, washing, and somewhere safe to sleep
Housing payments
Housing payments (previously called Discretionary Housing Payments) can help if you’re struggling to pay your rent or are at risk of becoming homeless.
You may be able to get this help if you receive Housing Benefit or Universal Credit and can’t afford the full cost of your rent.
Free school meals
From 1 September 2026, free school meals (FSM) will be available to all children from households claiming Universal Credit.
Free school meals could save your family up to £500 a year per child on school meals and packed lunches. They can help ease pressure on your household budget while making sure your child gets a healthy, nutritious meal during the school day.
How to apply
Applying is quick and straightforward. If you think your child may be eligible, we encourage you to apply so your family receives the support available.
Rent deposits and tenancy bonds
Payments are available for residents working with the Housing Options team.
If you might need temporary accommodation, you may be able to get help with a rent deposit or tenancy bond.
To get this support, contact your housing officer.
Oldham Foodbank
Free food parcels are available for anyone who needs them.
Community groups
Local voluntary, community, faith, and social enterprise organisations coordinated through Action Together can help with applications for Crisis Support.
Support will be available from Summer 2026.
Making the most of your money
Holiday Activity and Food Programme
A bigger programme with more activities and food support for children and low-income families:
Affordable loans
Simple affordable and flexible loans from £100 to £10,000 through Oldham Credit Union:
Help to get online
Devices, data and digital support from Inclusive Bytes for residents who need help to get online:
Welfare Rights
Support with complex benefits, applications, tribunals and appeals: