My Account routine maintenance

The My Account system will be undergoing routine maintenance on Sunday 16 February 2020.

Affected services

This guidance is intended for organisations/agencies when providing a service to asylum seekers and refugees.

It has been drafted to give an overview of specific services available to asylum seekers and refugees and also outlines the criteria for accessing mainstream services, as this can be limited in the case of some asylum seekers. 

Contact

Should any services wish to add further information, or amend existing entries, please email Virbai Kara: