We have created these advice referral toolkits as part of our commitment to work with a resident focus. They are for everyone to use – residents, elected members, staff, and partners.

They have been developed to provide options for common enquiries based on feedback from across the council and partners.

Just use the drop-down menu to access contact details for support and services

Mental health

The Oldham Social Prescribing Team: Connects you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

NHS Oldham Talking Therapies: Provide a range of therapies to support mental health and wellbeing.

Refer yourself via the online referral form

or call 0161 716 2777 (Monday – Friday, 9am – 5pm)

TOG MIND:Provide help and support with mental health and wellbeing

The Oldham Social Prescribing Team: Connects you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

NHS Oldham Talking Therapies: Provide a range of therapies to support mental health and wellbeing.

Call 0161 716 2777 (Monday – Friday, 9am – 5pm) or refer yourself via the online referral form:

TOG MIND: Provide help and support with mental health and wellbeing

Doctors: If you are worried about your mental or physical health call your local doctor's surgery or visit their website to book an appointment.

Out of hours GP service:

  • Call 0161 934 2827

If you think you need medical help right now, 111 online can tell you what to do next.

Call 111 or visit their website: 

Crisis Mental Health 24/7 Helpline: Supports anyone requiring urgent mental health support:

The helpline is run by experienced mental health professionals who can listen to you and help you work through immediate problems, find a way to move forward, to suggest ways or working and to give you information. 

  • Call: 0800 014 9995 (freephone)

TOG MIND: Provide help and support with mental health and wellbeing

Doctors: If you are worried about your mental or physical health call your local doctor's surgery or visit their website to book an appointment.

Out of hours GP service:

  • Call 0161 934 2827

If you think you need medical help right now, 111 online can tell you what to do next.

Crisis Mental Health 24/7 Helpline: Supports anyone requiring urgent mental health support:

The helpline is run by experienced mental health professionals who can listen to you and help you work through immediate problems, find a way to move forward, to suggest ways or working and to give you information. 

  • Call: 0800 014 9995 (freephone)

The Oldham Social Prescribing Team: Connects you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

TOG MIND: Provide help and support with mental health and wellbeing

Alzheimers UK: provides support and advice to people who experience dementia as well as their friends and families.

Isolation and Loneliness

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

NHS Oldham Talking Therapies

Provide a range of therapies to support mental health and wellbeing.

Refer yourself via the online referral form

 or call 0161 716 2777 (Monday – Friday, 9am – 5pm)

TOG MIND

Provide help and support with mental health and wellbeing

Age UK

Provides local support for older people and their families. 

Adult Social Care team

Can help you find support to maintain your independence.

This could be accessing information, community-based support, some equipment or referring you for a more in-depth assessment. 

Or call 0161 770 7777 (Monday – Friday, 8.40am – 5pm)

 

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

Age UK

Provides local support for older people and their families. 

Adults Safeguarding (MASH)

If you need to report a safeguarding concern, or you think that someone is at risk from neglect or abuse call 0161 770 7777 (Monday – Friday, 8.40am – 5pm) 

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

Age UK

Provides local support for older people and their families. 

Adults Safeguarding (MASH)

If you need to report a safeguarding concern, or you think that someone is at risk from neglect or abuse call 0161 770 7777 (Monday – Friday, 8.40am – 5pm) 

Safeguarding: I am worried about myself or another person

TOG MIND

Provide help and support with mental health and wellbeing

NHS Pennine Care: Crisis Mental Health 24/7 Helpline

Supports anyone requiring urgent mental health support.

The helpline is run by experienced mental health professionals who can listen to you and help you work through immediate problems, find a way to move forward, to suggest ways or working and to give you information. 

  • Call: 0800 014 9995 (freephone)

Adults Safeguarding (MASH)

If you need to report a safeguarding concern, or you think that someone is at risk from neglect or abuse call 0161 770 7777 (Monday – Friday, 8.40am – 5pm) 

Specialist Independent Domestic Violence Service:

Provides emotional and practical support for victims and survivors of domestic abuse.

NHS Pennine Care: Crisis Mental Health 24/7 Helpline

Supports anyone requiring urgent mental health support.

The helpline is run by experienced mental health professionals who can listen to you and help you work through immediate problems, find a way to move forward, to suggest ways or working and to give you information. 

  • Call: 0800 014 9995 (freephone)

Adults Safeguarding (MASH)

If you need to report a safeguarding concern, or you think that someone is at risk from neglect or abuse call 0161 770 7777 (Monday – Friday, 8.40am – 5pm) 

Specialist Independent Domestic Violence Service:

Provides emotional and practical support for victims and survivors of domestic abuse.

NHS Pennine Care: Crisis Mental Health 24/7 Helpline

Supports anyone requiring urgent mental health support.

The helpline is run by experienced mental health professionals who can listen to you and help you work through immediate problems, find a way to move forward, to suggest ways or working and to give you information. 

  • Call: 0800 014 9995 (freephone)

Adults Safeguarding (MASH)

If you need to report a safeguarding concern, or you think that someone is at risk from neglect or abuse call 0161 770 7777 (Monday – Friday, 8.40am – 5pm) 

Specialist Independent Domestic Violence Service:

Provides emotional and practical support for victims and survivors of domestic abuse.

Physical health

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

The Adult Social Care team

Can help you find support to maintain your independence.

This could be accessing information, community-based support, some equipment or referring you for a more in-depth assessment.

Or call 0161 770 7777 (Monday – Friday, 8.40am – 5pm)

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

Out of hours GP service: Call 0161 934 2827

Age UK

Provides local support for older people and their families. 

Adults Safeguarding (MASH)

If you need to report a safeguarding concern, or you think that someone is at risk from neglect or abuse call 0161 770 7777 (Monday – Friday, 8.40am – 5pm) 

Adult physiotherapy:

Support with back pain, neck pain, painful joints and general soft tissues sprains and strains.

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

Out of hours GP service: Call 0161 934 2827

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Wellbeing

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your Health Oldham:

Providing support to people who want to get more active, eat healthier, manage their weight, drink less alcohol or stop smoking.

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

Your local pharmacy

Can help you manage lots of common illnesses.

Most community pharmacies have a private consultation room where they can offer advice to patients in private and if they feel it’s needed, they’ll recommend seeing your GP.

Your Health Oldham:

Providing support to people who want to get more active, eat healthier, manage their weight, drink less alcohol or stop smoking.

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

Turning Point

A medically assisted recovery programme to support individuals with drug and alcohol addiction. 

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

BEAT

A national helpline supporting people and their family and friends who experience eating disorders and disordered eating.

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

Switchboard LGBT Helpline

A safe space to discuss anything including sexuality, gender identify, sexual health and emotional wellbeing.

Adult physiotherapy

Support with back pain, neck pain, painful joints and general soft tissues sprains and strains.

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

Oldham Sexual Health Service

Free and confidential sexual health services including information and advice on all types of contraception and sexually transmitted infection (STI) testing and treatment.

Saint Mary’s Sexual Assault Referral Centre (SARC)

Provides a comprehensive and coordinated forensic, counselling and aftercare service for anyone who has experienced rape or sexual assault.

Chapter One

Support for anyone affected by gambling.

Doctors:

Book an appointment with your GP if you are worried about your mental or physical health.

Call your local doctor's surgery or visit their website to book an appointment.

  • Out of hours GP service: Call 0161 934 2827

The Oldham Social Prescribing team

Can connect you with services and activities in your community to improve your health and wellbeing.

Refer yourself via the Social Prescribing referral form or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

or call 0161 339 2345 (Monday – Friday, 9am – 4pm).

Your Health Oldham:

Providing support to people who want to get more active, eat healthier, manage their weight, drink less alcohol or stop smoking.

Age UK

Provides local support for older people and their families.