Help to apply for benefits
The Welfare Rights Service provides free advice and support about:
- Benefit entitlement advice
- Assistance completing benefit forms
- Mandatory reconsideration
- Appeals
- Tribunal
Contact
- Contact The Welfare Rights Service form
- Phone 0161 770 6655 (9.00am to 5.00pm, Monday to Friday)
How it works
When you get in touch, the Contact Centre will offer basic advice on benefit issues and (where necessary) make a referral to a Welfare Rights Officer.
Where a referral is made, a Welfare Rights Officer will contact you as soon as possible.
Role of the Welfare Rights Service
The advice given by the service is completely independent, impartial and free.
The service recognises that individuals must make their own decisions and that the role of the service is to give people information to be able to exercise their rights.
We will actively promote the take-up of benefits so that the residents of Oldham are aware of their rights and do not miss out on their entitlements.
New money guidance from Money and Pensions Service
The Money and Pensions Service (MaPS) has launched new guidance to help people manage changes to the cost of living. Its focus is on people who have not yet missed payments on their bills or credit commitments, but who are at serious risk of doing so.
The guidance on its Money Helper website helps people manage their money in uncertain times.
These resources and tools are aimed to help with:
- Help if you’re struggling with bills and payments - Money Helper website
- Living on a squeezed income - Money Helper website
- Help if you’re self-employed - Money Helper website
- Redundancy and losing your job - Money Helper website
For people who are already missing payments on their bills or credit commitments, then free debt advice services are available via MaPS’ advice locator tool.
General advice
You can contact the Benefits Service for advice about:
- Council Tax
- Benefits
- Your application and payments
Contact
- Contact the Benefits Service form
- Phone: 0161 770 6633 (Monday to Friday 9am - 5pm)
Are you struggling with the cost of living? We can help
It's ok to reach out for help if you need it.
We know it's a difficult time for many, so please be aware that support is available.