Coronavirus update and advice

What you need to do: Stay at home. Only go outside for food, health reasons or work (only if you cannot work from home). Stay 2 metres away from other people. Wash your hands as soon as you get home.

More information

The "My Account” system will be undergoing routine maintenance on Friday 28 February to Tuesday 3 March.

Affected services

While the My Account system is being updated the following services will be unavailable: 

  • Set up or amend a Direct Debit
  • View your Council Tax details
  • View your Housing Benefit 
  • View your tenants Housing Benefit details
  • Request or cancel a Single Person Discount


You can still make a payment online:

Housing Benefit

You can still apply for Housing Benefit and register a change of circumstances: