Coronavirus: Changes to restrictions

Only meet indoors with people you live with or your support bubble. Up to 6 people or 2 households can meet outside. Work from home if you can. If you have symptoms get a test and stay at home.

Coronavirus: Information and advice

We are carrying out some maintenance work on our My Account system between the 5 - 8 March 2021.

Affected services

While this work is being done, the following services will be unavailable:

  • Set up or amend a Direct Debit
  • View your Council Tax details
  • View your benefit awards and payments 
  • View your tenants benefit awards and payments
  • Request or cancel a Single Person Discount

We apologise for any inconvenience caused.

Unaffected services

You will still be able to access the following services in My Account:

  • Free School Meals checker
  • View your Business Rate details


You can still make a payment online:

Housing Benefit

You can still apply for Housing Benefit and register a change of circumstances: