10. Engage with us
We want to know what you think about our services so we can make them even better.
Please send us your comments – good or bad.
You can contact the After Care Service:
- Phone: 0161 770 7777
If you are unhappy about something, this can usually be resolved by speaking to your Social Worker, Personal Adviser or Team Manager in the After Care Service.
If you’re still not happy, there’s a formal complaint procedure you can follow –
Complaints Team
- Phone: 0161 770 1129
- Email: customer.feedback@oldham.gov.uk
- Children’s Rights - website
There are also charitable organisations that will give you advice, show you what to do, and make sure you are listed to.
Coram Voice
- Coram Voice - website
- Phone: 020 7833 5792,
- email: info@coramvoice.org.uk
National Youth Advocacy Service
- National Youth Advocacy Service - website
- Phone: 0808 808 1001
- email https://www.nyas.net
Access to your information
Under the Data Protection Act 1998, you have a right to access your care records, to better understand your care history.
We will facilitate any request made and have a transparent policy in place to support this.