My Account Services offline from 5pm Thursday 5 March - Tuesday 10 March

Some My Account services will be unavailable from 5pm Thu 5 March to Tue 10 March while we calculate Council Tax bills and Housing Benefit awards for 2026/27. We apologise for any inconvenience.

Affected services

Some My Account services will be unavailable from 5pm Thursday 5 March to Tue 10 March while we calculate Council Tax bills and Housing Benefit awards for 2026/27. 

We apologise for any inconvenience caused.

Affected services

While the My Account system is being updated, the following services will be unavailable:

  • View your Council Tax details
  • View Housing Benefit details
  • Free School Meals (Schools)
  • View your tenants' Housing Benefit details

Payments

You can still make a payment online:

Apply

You can still apply for Housing Benefit and register a change of circumstances:

Council Tax changes

You can still report the following changes:

Business Rates

You can still pay and check your Business Rate balance: