My Account Services offline from 5pm Thursday 5 March - Tuesday 10 March

Some My Account services will be unavailable from 5pm Thu 5 March to Tue 10 March while we calculate Council Tax bills and Housing Benefit awards for 2026/27. We apologise for any inconvenience.

Affected services

2. Instructions

Before the Pest Control visit

  • Remove pets from the property before the treatment. Remove or cover aquariums and fish tanks.

  • Also remove any pet food, bedding, water bowls and toys.

After the Pest Control visit

  • Let the treatment dry out completely (approx 2 hours) and then ventilate the room(s) thoroughly before allowing pets to return.
  • Any additional visits are charged at £30.