My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Direct Payments

5. Toolkit for employing a Personal Assistant

If you wish to use your Direct Payment to employ a Personal Assistant a toolkit has been developed to support you. This toolkit is to support you and provide guidance for employing a personal assistant for your care and support.