My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

6. Other problems managing money

For help with employment, mental health issues, addictions, resettlement, eviction, fuel poverty, or other support needs, you can contact the following:

Who can help you with these problems?