Housing support and advice
Immediate and practical assistance with housing issues, debt, and welfare benefits.
Ground Floor, Victoria House, 5 Samuel Ogden Street, Manchester, M1 7AX

Contact phone

0344 515 1640 or 0330 175 5121 (emergency helpline)


From 16 years old

Opening times

Monday to Friday 9am - 5pm Monday, wed, Thursday , Friday 9am - 4pm (drop in diagnostic)

Cost details



Shelter cannot offer you housing, but their specialist advisers can give you immediate and practical assistance.

The Information and Resource Centre provides help with:

  • Homelessness emergencies
  • Researching local private rented options
  • Looking for hostel vacancies
  • Dealing with debts
  • Financial statements
  • Applying for benefits Deposit information
  • Self service computers and telephone (staff can help if available)

For more information click on the link below:

Shelter Manchester

Updated: 30/03/2023