Information and Advice Support Service
High quality information, advice and support for parents, carers, children and young people with a special educational need or disability.

Referral details

Self-referral by parent/carer or young person, referrals from practitioners are also accepted subject to obtained consent.
POINT, Chadderton Court, 451 Middleton Road, Chadderton, Oldham, OL9 9LB

Venue notes

FREE parking is available on the public car park on Peel Street to parents and carers. Our service times can be flexible to meet the needs of working parents and is available at weekends and evenings as required. Appointments can be arranged at our offices, home visit or suitable venue to meet your needs.

Contact phone

0161 503 1540


From 0 to 25 years old

Opening times

Monday to Friday 9am - 5pm


Oldham SEND IAS Service (formerly known as Parent Partnership) ensures that parents/carers of children and young people with special educational needs and/or disabilities; and young people themselves, have access to high quality Information, Advice and Support Services. These services are widely respected as an impartial source of information and support in relation to Education, Health or Social Care provision.

Our support services are tailored to your individual needs and are both personal and confidential. We can offer you:

  • Independent and impartial information on all matters relating to the Education, Health and Care provision for children and young people with Special Educational Needs & Disability (SEND)
  • Legally trained in SEND law to provide high quality advice and support
  • Are independent of the Local Authority
  • Support is available by phone, email, website and face to face meetings
  • Advice about working with those involved with you, your child or young person
  • Information about local support networks
  • Support to arrange Mediation and Disagreement Resolution
  • Support with SEND Tribunal claims Opportunities to improve and shape services through our SEND IAS Steering Group

Our role is to enable children, young people and their families to support themselves.

You will find access to a range of information on our website which will help you to understand local policy and the SEN legal framework enabling you to support your child or young person more effectively.

SEND IAS is part of the National IAS network who engage strategically with the Department of Education (DfE) on key issues arising for SEND IAS Services. Our officers have achieved IPSEA Legal training Level 1 and 2 and Independent Support training on Health, Education and Social Care legislation.

Updated: 24/03/2023