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If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Safeguarding
Private and confidential service for children and young adults. Accessible to all.

Contact phone

0800 1111 (Free phone and doesn’t show up on the phone bill)

Age

From 0 to 19 years old

Description

Childline is here to help anyone under 19 in the UK with any issue they’re going through.

You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.

Whatever your worry, whenever you need help, we’re here for you online, on the phone, anytime.

Our counsellors are trained staff and volunteers. All sorts of people become Childline counsellors.

They're real people who want to support you with any issue you’re facing. They're trained but they don't follow a script. If you want to, you can ask them their name.

You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.

Childline is free, confidential and available any time, day or night.

Don't want to talk?

Sending an email is different to speaking to a counsellor on the phone or online. You can email us anytime without having to wait for a counsellor to be free.

You’ll need an account to send an email, it’s quick and easy to sign up. You don’t need to give your email address or name as you’ll choose a nickname and a username to use at Childline.

Updated: 26/04/2023