My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Advice and support

Contact phone

You can ring us on the Oldham Helpline: 0161 770 7007 or A text service is also available on: 07860 022876

Opening times

Monday to Friday 9am - 5pm

Description

Are you worried about the rising cost of energy bills, food, and transport? You are not alone, the cost of living is rising and is affecting many of us.

We know it's a difficult time for many so please be aware support is available for you.

We can help with issues like debt, finding a job, heating your home, feeding your family and more.

If you know someone who may be struggling, help is available by calling our helpline on 0161 770 7007 (9am – 5pm on weekdays) or visiting our website via  We can help

Updated: 11/08/2023