My Account Services offline from 5pm Thursday 5 March - Tuesday 10 March

Some My Account services will be unavailable from 5pm Thu 5 March to Tue 10 March while we calculate Council Tax bills and Housing Benefit awards for 2026/27. We apologise for any inconvenience.

Affected services

View Housing Benefit information

If you are a landlord, you can use My Account to see details of your tenants' Housing Benefit payments.

View Housing Benefit (My Account)

Don't have an account? Create one now.

Tenancy Relations Service

The Tenancy Relations Service operates a telephone advice service on Wednesdays and Thursdays between 10 am - 3:30 pm.