1. Employee Assistance Programme
PAM Assist is a free and confidential life management and personal support service that is available to you 24 hours a day, 365 days a year.
Support available:
- One-off support calls
- Legal and debt support
- Online and app-based wellbeing tools and resources
- Online live chat function
You can access PAM Assist by:
- Phone on 0800 882 4102
- Visiting the PAM Assist website and using the organisation code OLDHAMWELLBEING and your email address
- App – search for ‘Champion Health’ in your usual app store
Counselling support
PAM Assist offers a confidential counselling service offering support on the following:
- Abuse
- Addiction
- Anxiety disorders
- Caring for relatives
- Divorce
- Drug and alcohol abuse
- Emotional support
- Family conflict
- Funeral arrangements
- Infertility
- Living with long term illness
- Losing a loved one
- Mental health issues
- Miscarriage
- Relationships
- Retirement planning and support
- Separation
- Stress/anxiety
- Support following a bereavement
- Support following an accident
- Telling the family
- Terminal illness
- Trauma care
- Understanding the diagnosis
This list is not exclusive, and the Helpline staff can deal with other issues as required.
Registering for an online account
To access PAM Assist online you need to:
- Register for an account on the PAM Assist website.
- Enter the organisation access code OLDHAMWELLBEING.
- Create an account using your email address and a secure password (you can use your personal or work email).
- Check your email address for a the notification email and click the link in ti to activate your account.
You will then be able to access support and resources via the Champion Health Portal:
Contact
If you have any issues or queries about PAM Assist or the Champion Health app, contact:
- 0800 882 4102
- organisationaldevelopmentteam@oldham.gov.uk