My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

You can set up a Direct Debit over the phone by calling:

  • 0161 770 6677

If you pay by Direct Debit, the monthly payments are made automatically from your bank account and payment dates will not be missed.

You have a choice of payment dates:

  • 1st, 8th,15th or 24th of the month.

You can also download and complete the Direct Debit form below and return it to the Business Rates Team.