My Account routine maintenance

The "My Account” system will be undergoing routine maintenance on Thursday 24 May between 7am and 5pm. This means that some services will be unavailable during this time.

Affected services

Council Tax discount

If someone in your household is severely mentally impaired, they are not counted for the purposes of council tax. 

Someone who is considered to be severely mentally impaired has a severe impairment to intelligence and social functioning which appears to be permanent. 

To be considered as severely mentally impaired, the person concerned must have a certificate of confirmation from a registered medical practitioner (such as a doctor).

In addition, to qualify for the discount, the mentally-impaired person must be entitled to one of the benefits below (or would be entitled if they were not of pensionable age).

  • Short-term or long-term Incapacity Benefit
  • Employment Support Allowance
  • Attendance Allowance
  • Severe Disablement Allowance
  • Care component of a Disability Living Allowance, paid at the highest or middle rate
  • Daily Living Component of Personal Independence Payment
  • An increase in Disablement Pension for constant attendance
  • The disability element of Working Tax Credit
  • Unemployability allowance or supplement
  • Constant Attendance Allowance payable under the Industrial Injuries or War Pension schemes
  • Armed Forces Independent Payment
  • Income Support which includes a disability premium because of incapacity
  • The ‘limited capability for work’ or ‘the limited capability for work related elements’ of Universal Credit

If a property is occupied solely by person(s) who are mentally impaired, you may be eligible for an exemption (so there will be no Council Tax to pay at all).

If you think you may be entitled to a discount or exemption, please fill out the following form: