- This guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
- If there are any changes to the amount, date or frequency of your Direct Debit Oldham Metropolitan Borough Council will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Oldham Metropolitan Borough Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
- If an error is made in the payment of your Direct Debit by Oldham Metropolitan Borough Council or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
- If you receive a refund you are not entitled to, you must pay it back when Oldham Metropolitan Borough Council asks you to. - You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
The payments will be shown on your bank statements as “Oldham MBC”.
Contact
If you need to contact Oldham Metropolitan Borough Council about the direct debit:
Oldham Metropolitan Borough Council
PO Box 4
Civic Centre
Oldham, OL1 1UH
council.tax@oldham.gov.uk
0161 770 6622
Phone line opening hours
Monday 8.00am - 6.00pm
Tuesday 8.00am - 6.00pm
Wednesday 8.00am - 6.00pm
Thursday 8.00am - 6.00pm
Friday 8.00am - 6.00pm
Saturday 9.00am - 1.00pm