Christmas Hours

Check when Council Services will be closing over this Christmas period.

Christmas hours

2. Instructions

Before the Pest Control visit

  • Please remove all bedding and clothing from the affected areas in black bags  This should be then washed on a hot washing machine cycle.
  • Please check individual items for suitability and washing data labels.
  • Drop the bags used in outdoor bins. Do not bring the laundered washing back to the property until the property has been treated.
  • Dry items in a tumble dryer and then place directly into new bags. (A dryer on high heat can kill bed bugs.)
  • Stand all mattresses up against the walls and remove all headboards from the bed frames.
  • Remove all furniture from the sides of the room to allow the best possible access to all areas.
  • Remove pets from the property before the treatment. Remove or cover aquariums and fish tanks.

  • Also remove any pet food, bedding, water bowls and toys.

  • You will need to provide access to any affected areas; pest control officers cannot lift carpets or remove floorboards or kick boards in kitchens.

After the Pest Control visit

  • Vacate the property during treatment, and do not return until the property is completely dry.
  • If wet treatment has been used, do not vacuum for 14 days after treatment as this will remove insecticide on carpets and floor coverings.
  • Let the treatment dry out completely (approx 2 hours) and then ventilate the room(s) thoroughly before allowing pets to return. 
  • Clean up dead bed bugs on surfaces and floors and dispose of in external bins.