My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Do you need to apply for approval?

Whether you need to apply for approval depends on what kind of work you are doing to the staircase.

  • Completely replacing a staircase so that it is exactly the same as what was there before, is considered a repair, so does not require approval.
  • Installing a new staircase does require approval.
  • Installing a staircase that is similar to what was there before, does require approval.

Installing a new staircase or relocating an existing staircase requires building regulations approval.

Fees

Staircases are charged as an alteration.

Please contact Building Control regarding fees:

Apply

Please contact the Building Control team for a copy of the application form you require via email or by phone: