My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

The Incontinence Laundry Service includes sheets, draw sheets and pillowcases.

Items are collected from your home once or twice a week, laundered and clean laundry is left with you.

Apply for the service

Your district nurse decides if the service can help you.

If the service cannot be offered to you, your district nurse will discuss other services that may be able to help. A continence advisor is also available.

If your needs change, your district nurse will discuss other services with you to see if we can help you in the future.

For further information contact your local district nurse, who is based at your local surgery or your family doctor.