My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

The My Account system was updated on 8 February 2022 and changed how you access the Free School Meals Checker.

To view free school meals details you will need go to the Free School Meal Checker and enter your username and password to login.

Once you are logged in, click the ‘Show Details’ button in the ‘Schools Portal’ box to see your free school meal details.

This service is for schools only.

If you have any problems please email the My Account Support Team: