When to put out and take bins in
All bins must be put out by 7am on your collection day and taken back in by 8am the day after collection.
Bins should not be put out any earlier than 6pm the day before collection.
Where to put your bin
Bins from terraced houses should be put out for emptying at the end of alleyway collection point.
Food caddies are the only containers that should be put at the front of your property.
Bins from non-terraced houses should be put out for emptying at the front of property.
If you have a question about your collection point, please contact us.
How to put your bins out
Please note, we will not be able to empty your bin if:
- It was not put out for collection by 7.00am on your collection day
- Collection crews recorded your bin was not out for collection
- Your missed collection was not reported within 2 working days
- The wrong things were in the bin