My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

The Trading Standards team provide guidance to businesses to help them comply with Trading Standards legislation.

Business Companion

Business Companion provides information for businesses and individuals that need to know about trading standards and consumer protection legislation.

Join the Buy with Confidence scheme

Join the Buy with Confidence scheme to benefit from being part of a trusted network. Your business will receive publicity through the Buy with Confidence website, advice and assistance, and mediation services.

Members of the scheme also appear on (and receive free subscription to) the Which? Local website.

Age Check

Code of practice: age restricted products and services.