When you buy goods or services the law gives you consumer rights which protect you from being treated unfairly by a trader.

Consumer Advice

Visit the Citizens Advice website for information that can help solve legal, money and other problems.

Find a trustworthy business - 'Buy with Confidence'

The Buy With Confidence Scheme is approved by Trading Standards as a facility for consumers to gain access to
trustworthy, registered businesses.

Recall notices

Visit the Trading Standards Institute for information about recalled items.

Door step callers - 'if you want them to go, just say no!'

Many traders who call at your door are honest and genuine. However, some are not and can be extremely persuasive.

Examples of bad practices associated with cold calling and doorstep selling include:

  • Pressure selling
  • Unfair contracts
  • Overpriced or substandard home maintenance or improvements
  • Phoney consumer surveys
  • Bogus charity collections.

You have a legal right to say no and should not feel pressured into buying goods or services or inviting a stranger into your home.

Oldham's ‘No Cold Calling Zones’

Oldham's ‘No Cold Calling Zones’
Street Name(s) House Numbers Postcode(s) Live Date
St Georges Square (Chadderton) 1 – 114 OL9 9NX
OL9 9NY
OL9 9NZ
OL9 9NU
March 2006 (revamped December 2009)
Spindle Court (Royton) 1 - 15 OL2 6QA August 2009
Falkirk Street Area Mortar Street        2 - 12
                             1 – 41
Milk Street            2 – 12
Falkirk Street        1 – 29
Cedar Street         2 - 24
OL4 2BA
OL4 2BA
OL4 2AZ
OL4 2BS
OL4 2BW    
December 2009
Cypress Avenue Area (Chadderton) Cypress Ave         2 - 34
                             1 – 61
Burnley Street     33 - 55
Poplar Walk          2 – 8
                             1 – 7
Ash Walk              2 - 8
                             1 - 5
Andrew Street       2 - 6
Holly Grove         58 - 60
OL9 0JS 

OL9 0JW 
OL9 0JR 

OL9 0JP 

OL9 0JN 
OL9 0DR

June 2010
Cumberland Drive (Royton) 30 and 32, 34 - 48 OL2 5AY June 2010
Cedar Grove  (Shaw) 1 – 11 (odds), 2 – 44 (evens) OL2 8RT April 2011
Cattlin Way All Houses OL8 3XB January 2014
Brennan Court     All Houses OL8 3XA January 2014
Violet Way (Chadderton) 1 – 23 (odds), 2- 42 (evens) M24 2TE June 2014
Sundew Place (Chadderton) 1 – 11 (odds), 2 – 12 (evens) M24 2TD June 2014
Nimble Nook 303-309 Broadway (Chadderton) All Houses OL9 9RD
OL9 8RS    
June 2014
Belgravia Mews
James Road
Harrow Mews
Chelsea Close Kingston Close Westminster Close
Chertsey Close
(Shaw)
All houses  OL2 7TB
OL2 7TA
OL2 7TJ
OL2 7TL
OL2 7XX
OL2 7XZ
OL2 7XZ
June 2014
Carlton Way   
Regent Cres
Strand Way
Mayfair Drive
Westbury Way Grosvenor Way 
Hilbre Ave 
Downham Close 
Palace Gardens 
Berkeley Drive 
Norfolk Way 
(Royton)
All houses OL2 5AZ
OL2 5BE
OL2 5BA
OL2 5BG
OL2 5BQ
OL2 5BH
OL2 5BJ
OL2 5BL
OL2 5DF
OL2 5BN
OL2 5BB
OL2 5BD    
August 2014
Briar Grove (Chadderton) All houses and 65 Mora Avenue OL9 0EJ (shares pedestrian access) OL9 0EH     December 2018
Kempsey Court All houses OL9 9HG May 2019

Get the sticker!

If you would like a free window sticker to help deter unsolicited callers from knocking on your door, phone 0161 770 2032 or email tradingstandards@oldham.gov.uk

The sticker warns traders that you do not buy goods or services at the door and asks them to leave your property.

Sample of the No Cold Calling sticker you can put on your window:

No Cold Calling sticker.