When you buy goods or services the law gives you consumer rights which protect you from being treated unfairly by a trader.
Visit the Citizens Advice website for information that can help solve legal, money and other problems.
- Advice Guide - Citizens Advice website
Find a trustworthy business - 'Buy with Confidence'
The Buy With Confidence Scheme is approved by Trading Standards as a facility for consumers to gain access to
trustworthy, registered businesses.
Find a Business - Buy with Confidence website
Visit the Trading Standards Institute for information about recalled items.
Door stop callers - 'if you want them to go, just say no!'
Many traders who call at your door are honest and genuine. However, some are not and can be extremely persuasive.
Examples of bad practices associated with cold calling and doorstep selling include:
- Pressure selling
- Unfair contracts
- Overpriced or substandard home maintenance or improvements
- Phoney consumer surveys
- Bogus charity collections.
You have a legal right to say no and should not feel pressured into buying goods or services or inviting a stranger into your home.
Get the sticker!
If you would like a free window sticker to help deter unsolicited callers from knocking on your door, phone 0161 770 2032 or email firstname.lastname@example.org
The sticker warns traders that you do not buy goods or services at the door and asks them to leave your property.
Sample of the No Cold Calling sticker you can put on your window.