If you have a complaint about goods or services which you have purchased you should...
Step One: Check Advice GuidesCheck the Advice Guides on the Citizens Advice website for information on your rights and how to take action.
Step Two: Contact the Consumer Helpline
If you have not found the answer to your problem in the advice guides,
then contact the trained advisors at the Citizens Advice Consumer
- Phone: 03454 04 05 06
- Consumer Complaint Form - Citizens Advice website