My Account Services offline from 5pm Thursday 5 March - Tuesday 10 March

Some My Account services will be unavailable from 5pm Thu 5 March to Tue 10 March while we calculate Council Tax bills and Housing Benefit awards for 2026/27. We apologise for any inconvenience.

Affected services

Under the Consumer Credit Act 1974, if a business offers credit or lends money to consumers, or allows customers time to pay for goods and services, it must be licensed with the Consumer Credit Licensing Bureau of the Office of Fair Trading.

The following types of business must be licensed with the Office of Fair Trading:

  • Consumer credit
  • Consumer hire
  • Debit adjusting and debt counselling
  • Debt collecting
  • Credit reference agencies
  • Canvassing credit off trade premises

The Office of Fair Trading holds a public record of all licensed traders and of all those who have applied for a licence. They can provide details to the public about its licensed businesses, such as the type of activities they cover, their authorised trading names and main business address.

Enquiries

Please visit the Financial Conduct Authority website: