My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Complaints or feedback about the Council

2. Equalities statement

The Council aims to handle all complaints fairly and honestly regardless of who makes the complaint.

All members of the community are treated equitably and bias will not be shown to any particular individual or group.

English is the Council's principal language, however we will provide information in other formats and languages if appropriate on request.