Adult health and wellbeing advice referral tool

This includes:

• grief and loss
• I can’t cope
• suicidal thoughts
• depression
• anxiety
• dementia or Alzheimer’s

Social Prescribing

Social Prescribing connects you with services and activities in your community to improve your health and wellbeing.

The service is for people experiencing things like loneliness and isolation, loss of confidence, anxiety or low mood, life-changing events such as bereavement, having a baby or retirement, living with long-term health conditions, or challenges with finances, work, relationships or housing.

• Refer yourself to Social Prescribing
• Phone: 0161 339 2345, Monday to Friday, 9am to 4pm

Doctors

Book an appointment with your GP if you are worried about your mental or physical health.

To access some specialist support services, you will need to be referred by your doctor. There may be waiting lists to access services.

• Get NHS 111 advice
• Call 111
• Call your local doctor’s surgery or visit their website to book an appointment.

Out of hours GP service: call 111 or speak to your doctor’s surgery about weekend or evening appointments.

Mental Health Crisis

This service supports anyone who needs urgent mental health support.

The service is for people and their families or friends who are experiencing increased mental health needs.

When you call, a practitioner will listen and help you get the urgent support you need.

• Find NHS mental health services
• Call 111 and select mental health option 2. Support is available 24 hours a day, 7 days a week.

NHS Oldham Talking Therapies

NHS Oldham Talking Therapies provides a range of therapies to support your mental health and wellbeing.

The service is for people experiencing low mood, anxiety, obsessive compulsive disorder, panic, phobias, post-traumatic stress disorder, grief and sleep difficulties.

• Refer yourself to NHS Oldham Talking Therapies
• Phone: 0161 716 2777, Monday to Friday, 9am to 5pm

TOG Mind

TOG Mind is for anyone who would like support with their mental health and wellbeing.

This includes the Listening Space, a walk-in service for any adult in Oldham experiencing mental health difficulties or who simply needs a calm space.

• Visit TOG Mind
• Phone: 0161 330 9223
• Email: office@togmind.org

The Listening Space is at 19 to 25 Union Street, Oldham, OL1 1HA. Opening times are available online.

Age UK Oldham

Age UK Oldham provides local support for older people and their families.

This includes information and signposting, hospital discharge and dementia support, preventative services at home, daycare and social activities.

Age UK can also provide dementia support.

• Visit Age UK Oldham
• Phone: 0161 633 0213, Monday to Friday, 9am to 4.30pm
• Email: info@ageukoldham.org.uk

Alzheimer’s UK

Alzheimer’s UK provides support and advice to people who experience dementia and their friends and families.

The service is for anyone affected by dementia or worried about a diagnosis and the impact on day-to-day life.

• Visit Alzheimer’s UK
• Phone: 0333 150 3456

This includes:

• I can’t get around like I used to or I am struggling with day-to-day activities
• long-term conditions or long Covid
• physiotherapy

Social Prescribing

Social Prescribing connects you with services and activities in your community to improve your health and wellbeing.

• Refer yourself to Social Prescribing
• Phone: 0161 339 2345, Monday to Friday, 9am to 4pm

Doctors

Book an appointment with your GP if you are worried about your mental or physical health.

• Get NHS 111 advice
• Call your local doctor’s surgery or visit their website to book an appointment.

Age UK Oldham

Age UK Oldham provides local support for older people and their families.

• Visit Age UK Oldham
• Phone: 0161 633 0213

Adult Referral Contact Centre

The Adult Referral Contact Centre is for reporting concerns to protect adults from abuse, neglect or mental or physical harm, and for support to stay independent.

• Request support from Adult Social Care
• Phone: 0161 770 7777, Monday to Friday, 8.40am to 5pm
• Emergency out of hours team: 0161 770 6936

Adult Physiotherapy

Adult Physiotherapy supports people with a musculoskeletal problem such as back pain, neck pain, a painful joint, or general soft tissue sprains and strains.

The service is for anyone experiencing musculoskeletal pain or symptoms affecting one area of the body.

• Refer yourself to Adult Physiotherapy

This includes:

• I have not been out for months
• I am on my own and do not have friends or family
• I am caring for someone and I am not getting out and about

Social Prescribing

Social Prescribing connects you with services and activities in your community to improve your health and wellbeing.

• Refer yourself to Social Prescribing
• Phone: 0161 339 2345, Monday to Friday, 9am to 4pm

TOG Mind

TOG Mind is for anyone who would like support with their mental health and wellbeing.

• Visit TOG Mind
• Phone: 0161 330 9223
• Email: office@togmind.org

Age UK Oldham

Age UK Oldham provides local support for older people and their families.

• Visit Age UK Oldham
• Phone: 0161 633 0213

Adult Referral Contact Centre

Contact the Adult Referral Contact Centre if you need support to stay independent.

• Request support from Adult Social Care
• Phone: 0161 770 7777

This includes:

• the safety of an adult
• domestic violence or abuse
• coercive or controlling behaviour

Mental Health Crisis

This service supports anyone who needs urgent mental health support.

Call 111 and select mental health option 2. Support is available 24 hours a day, 7 days a week.

TOG Mind

TOG Mind is for anyone who would like support with their mental health and wellbeing.

• Visit TOG Mind
• Phone: 0161 330 9223

Adult Referral Contact Centre

Contact the Adult Referral Contact Centre if you need to report a safeguarding concern, or you think someone is at risk from neglect or abuse.

• Request support from Adult Social Care
• Phone: 0161 770 7777, Monday to Friday, 8.40am to 5pm
• Emergency out of hours team: 0161 770 6936

Specialist Independent Domestic Violence Service

The service provides emotional and practical support for victims and survivors.

Support includes help from the point of crisis, development of safety plans, advocacy and support with civil and criminal justice matters.

• Get domestic violence and abuse support
• Phone: 0161 770 1572, Monday to Friday, 9am to 5pm

Weight management

Your Health Oldham provides support and advice to stop smoking and support with weight management.

• Refer yourself to Your Health Oldham
• Phone: 0161 960 0255

Smoking

Your Health Oldham can help you stop smoking.

• Refer yourself to Your Health Oldham
• Phone: 0161 960 0255

Drug or alcohol use

Turning Point Oldham provides support for people to build a treatment plan tailored to their individual circumstances to address drug and/or alcohol addiction.

Support is also available for friends and family.

• Contact Turning Point Oldham
• Phone: 0300 555 0234, Monday to Friday, 9am to 5pm

Eating disorders or disordered eating

NHS services are accessed through GP referral.

BEAT is a national helpline supporting people and their family and friends who experience eating disorders and disordered eating.

BEAT is for anyone affected by eating disorders. It offers one-to-one virtual support from advisors.

• Visit BEAT
• Phone: 0808 801 0677, Monday to Friday, 3pm to 8pm
• Email: help@beateatingdisorders.org.uk

Hoarding

Social Prescribing connects you with services and activities in your community to improve your health and wellbeing.

• Refer yourself to Social Prescribing

Sexuality, gender identity and LGBTQIA+ sexual health

The Switchboard LGBTQIA+ Helpline is a safe space to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing.

The service provides information, support and referral for lesbians, gay men, bisexual and trans people, and anyone considering issues around their sexuality or gender identity.

• Contact Switchboard LGBTQIA+ Helpline
• Phone: 0300 330 0630
• Chat online: www.switchboard.lgt Available 10am to 10pm

Physiotherapy

Adult Physiotherapy supports anyone experiencing musculoskeletal pain or symptoms affecting one area of the body.

• Use the PhysioDirect online self-referral form

Sexual health

Oldham Sexual Health Service provides free and confidential sexual health services, including information and advice on all types of contraception and STI testing and treatment.

The service is confidential and non-judgemental for people of all ages, genders and orientations.

• Visit Oldham Sexual Health Service
• Phone: 0300 303 8565

Victims of rape, sexual assault or sexual violence

Saint Mary’s Sexual Assault Referral Centre provides a comprehensive and coordinated forensic, counselling and aftercare service for anyone who has experienced rape or sexual assault.

The service is for men, women and children who have experienced rape or sexual assault, whether this happened recently or in the past.

• Visit Saint Mary’s Sexual Assault Referral Centre
• Phone: 0161 276 6515, 24 hours a day, 7 days a week
• Email: stmarys.sarc@mft.nhs.uk

Gambling

Chapter One supports people affected by gambling.

The service is for anyone affected by gambling. It includes information to understand the causes of gambling harm and where to access the right help.

• Visit Chapter One
• Phone: 0300 300 1490 and leave a contact number if leaving a message
• Email: referral.ngs@nhs.net

I am not as active as I would like to be

Your Health Oldham can help you get more active, eat healthier, manage weight, drink less alcohol and stop smoking.

• Refer yourself to Your Health Oldham
• Phone: 0161 960 0255