Privacy Notice - Oldham ESOL Advice Service

What this privacy notice is for

Our core data protection obligations and commitments are set out in the council’s primary privacy notice at:

This notice provides additional privacy information for:

  • users of the GM ESOL service
  • referrers and providers to the GM ESOL service

Updating our privacy notices

We may update or revise our privacy notices at any time so please refer to the version published on our website for the most up to date details.

What we use your information for

We obtain your personal information for the following purpose(s):

  • To process ESOL applications, undertake assessments, and arrange suitable courses
  • To coordinate, manage, and monitor ESOL placements
  • To inform you of other non-ESOL courses, learning opportunities, and/or available support relating to your interest/s.
  • For statistical reporting on course suitability and attendance

What categories of personal information do we use?

Personal information can be anything that identifies and relates to a living person. This can include information that when linked with other information, allows a person to be uniquely identified. For example, this could be your name and contact details.

The law treats some types of personal information as ‘special’ because the information requires more protection due to its sensitivity. This information consists of:

  • Racial or ethnic origin
  • Sexuality and sexual life
  • Religious or philosophical beliefs
  • Trade union membership
  • Political opinions
  • Genetic and bio-metric data
  • Physical or mental health
  • Criminal convictions and offences

In order to carry out these purposes we collect and obtain the following personal information.

Category of personal data Special/Sensitive





Contact Details – Phone number and Email


Date of birth and age




Employment status and history


Country of birth




First Language


Date of arrival into the UK


Immigration and residency status (including family members)


Financial and employment situation

Your learner history and ability - to ensure suitable adjustments and adaptations can be made Yes

Reason/s for seeking a placement an ESOL course


Physical/mental health – to ensure suitable adjustments and adaptations can be made


Legal basis for processing

The legal basis for processing and or sharing your personal information is: 

  • Article 6(1) (e) UK General Data Protection Regulation (GDPR): the processing is necessary for the performance of a task carried out in the public interest, or in the exercise of official authority vested in the controller

If you provide information about your ethnicity and/or disability, we collect and use this information under:

  • Article 9 (2)(g) GDPR and Schedule 1 Part 2 Data Protection Act 2018: processing is necessary for reasons of substantial public interest, and equality of opportunity.
  • Art 9(2)(j) and Schedule 1 Data Protection Act 2018: It is necessary for statistical purposes.

The legislation we rely on to support our lawful basis for processing but is not limited to is:

  • The Localism Act 2011
  • The Equality Act 2010
  • Human Rights Act 1998

If you fail to provide certain information when requested, we may be prevented from complying with our legal obligations.

Information sharing/recipients

We may share personal information about you with the following organisations where it is both necessary and appropriate to do so:

  • ESOL course providers
  • Local authority ESOL hub co-ordinators

As well as information collected directly from you, we also obtain or receive information from:

  • Job Centre Plus
  • Other referral agencies
  • Members of the public

Data Transfers beyond the European Economic Area

We do not transfer any of your personal information outside the European Economic Area (‘EEA’).

Automated Decisions

All the decisions we make about you involve human intervention.

How long we keep your data

We will only keep your personal information for as long as the law specifies or where the law does not specify this, for the length of time determined by our business requirements.

  • We will keep your personal information for a period of 2 years.

Where can I get advice?

More information on how to seek advice in order to exercise your rights, raise a concern, or complain about the handling of your personal information by the council can be found in the council’s privacy notice which can be found at: 

Further information regarding how your personal information is used for the ESOL service, can also be found in the GM ESOL privacy notice on their website here: