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SEND Graduated Response Toolkit

Communicating with parents

The first conversation a parent has with your setting SENDco should be a positive experience. It is during this conversation that any concerns may be raised.

Consider including an introduction to your SENDco as part of welcome/induction visits.

What to do if parents agree with concerns raised.

  • Key worker asks family to share what works well at home- to use in setting
  • Ask for regular chats
  • Continue termly monitoring of development/CHaPs/tapestry etc
  • If concerns continue key worker liaises with SENDco
  • SENDco suggests a chat/review and explain how it will be recorded. Show parents a 4+1document and ask if they want to complete some before the chat/review. Some parents like to have information before they decide what to share.
  • Continue assess-plan-do-review cycle. (in setting)
  • Discuss further referrals with family as appropriate.
  • Once other professionals begin involvement complete an SEN support plan – update regularly (transitions, funding requests, for education health care plan submission etc)
  • Parents are provided with POINT information and contact details

What to do if parents disagree with concerns raised.

  • Key worker continues to share child’s strengths and areas to develop
  • Key worker highlights the areas of development staff currently focussing on
  • Termly reviews can be opportunities to share progress – or highlight where limited progress is evident.
  • Record on contact sheet follow up chats with family
  • At termly development reviews, discuss progress, highlight areas for development- explain your views on the child’s development
  • Ask for regular chats/updates

 

“I didn’t really understand what A’s key worker was concerned about but the SENDco explained the support he would be getting. I think it made more sense to me after the second review meeting (4+1 review). It was when they talked about the strategies they used and how A was making progress that I Iunderstood what they were doing” ()

Parent feedback, Oct 18