My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

2. Reporting a hate crime

You can report a hate crime to any of these agencies:

Police

  • Emergency: In an emergency you should phone 999
  • Non-emergency: You can phone Greater Manchester Police on 101 or you can go to any police station.

Stop Hate Helpline

If you don’t want to call the police or if you want extra support, you can call the Stop Hate Helpline.

  • Phone 0800 138 1625 for the free confidential 24-hour hate crime reporting service.

Third party reporting centres

You can also report a hate crime at a third party reporting centre.

A hate crime reporting centre allows you to report crimes without having to go directly to the police station. You can discuss your experience with a specially trained person to complete a Multi Agency Hate Crime reporting form.

The following are third party reporting centres:

First Place
Union Street
Oldham
OL1 1BE
Tel: 0161 393 7117

St. Chad’s Centre
Lime Green Parade
Limehurst
Oldham
OL8 3HH
Tel: 0344 736 0066

Customer Connect Hub
Tel: 0300 123 5522

website: www.forhousing.co.uk

Ground Floor
The Link Centre
140 Union Street
Oldham
OL1 1DZ
Tel: 0161 633 5544

Cultural Quarter
Greaves Street
Oldham
OL1 1AL
Tel: 0161 770 8000

Chew Vale
Greenfield
Oldham
OL3 7EQ
Tel: 01457 872472

St. Chad’s
High Street
Uppermill
Oldham
OL3 6AP
Tel: 01457 872777

Thomas Street
Lees
Oldham
OL4 5DA
Tel: 0161 633 5764

Wellbeing Centre
Burnley Street
Chadderton
OL9 0JW
Tel: 0161 770 5656

St. Chad’s Centre
Lime Green Parade
Limehurst
Oldham
OL8 3HH
Tel: 0161 624 0351

Farrow Street East
Shaw
Oldham
OL2 8QY
Tel: 01706 8423184

Fir Tree Avenue
Fitton Hill
Oldham
OL8 2QP
Tel: 0161 633 2011

Chadderton Way
Oldham
OL9 6DH
Tel: 0161 633 1168

Egerton Street
Oldham
OL1 3SE
Tel: 0161 624 0111

Sir Robert Peacock House
Vulcan Street
Oldham
OL1 4LA

80 Union Street
Oldham
OL1 1DJ
Tel: 0161 621 9400

Rhodes Bank Chambers
184-188 Union Street
Oldham
OL1 1EN
Tel: 0161 627 1025
Text: 07999 556173

3 Ascroft St.
Oldham
OL1 1HY
Tel: 07375 046666

Taxi Drivers

Taxi drivers can report hate crime using Taxi driver hate crime / hate incident reporting form:

What is hate crime?

A hate crime is any behaviour that someone thinks was caused by hostility, prejudice or hatred of:

  • Disability (including physical impairments, Mental Health problems, learning disabilities, hearing and visual impairment)
  • Gender identity (people who are transgender, transsexual or transvestite)
  • Race, skin colour, nationality, ethnicity or heritage
  • Religion, faith or belief (including people without a religious belief)
  • Sexual Orientation (people who are lesbian, gay, bisexual or heterosexual)
  • Alternative Subculture/ Lifestyle (the way a person looks or dresses) - Groups that are described as subcultures often include punk rockers, ravers, metalheads, goths, emo and indie

There are lots of different types of hate crimes. These could include:

  • Physical attacks - such as physical assault, damage to property, offensive graffiti, neighbour disputes and arson;
  • Threat of attack – including offensive letters, abusive or obscene telephone calls or text messages, groups hanging around to intimidate and unfounded, malicious complaints;
  • Verbal abuse or insults – offensive leaflets and posters, abusive gestures, offensive comments and/or name calling, dumping of rubbish outside homes or through letterboxes and bullying at school or in the workplace.

A victim is any person who lives, works or visits Oldham and is subjected to a hate motivated incident or crime. A victim is also someone who witnesses another person being subjected to a hate motivated incident or crime.

A perpetrator or offender is any person who commits acts of hatred against other people because of their race, colour, ethnic origin, nationality, faith or religion, age, gender, sexuality or disability.

Why you should report hate crimes

If you tell us what is happening, different agencies (such as the Police, Local Authority, charities and housing providers) can take action against the perpetrator and support victims and witnesses.

When you report hate crimes, you are making a bigger difference than you may think.

It helps you get support.  It helps us make your local area safer.

Most hate crimes are not reported. Your reports help us to understand how hate crime affects your community and then tackle the problem.

Lets End Hate Crime

For more information on hate crime please visit Lets End Hate Crime website:

or call the Victim Support Services helpline:

  • Phone: 0161 200 1950 - Text Relay, 18002 0161 200 1950.

Greater Manchester Hate Crime plan