My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

This form is for a child or young person with special educational needs and/or disability/temporary medical condition.

Fair processing notice

The Local Authority (LA) uses information about children for whom it provides services to enable it to carry out specific functions for which it is responsible, such as the assessment of any special educational needs the child may have or how to best provide transport services to a young person. 

The LA also sometimes shares some or all a young person’s personal information with those that are planning how to improve services. The LA also uses the information to derive statistics to inform decisions on (for example) the funding of schools, and to assess the performance of schools and set targets for them. The statistics are used in such a way that individual children cannot be identified from them.

Guidance for completion

This form must be completed by parents/carers or a young person who wish to apply for travel support to and from school for child or young person with Special Educational Needs and/or disability or a temporary medical condition.

To enable the Authority to consider a child or young person’s individual circumstances and ensure that, where it is agreed, the appropriate level of support is provided, please provide as much information as you can in all sections of this form.

Any information provided regarding any family member must be supported with documentary evidence from a relevant professional e.g. G.P or consultants letter.

If you require any assistance or advice about the completion of this form, please do not hesitate to contact the Transport Team, on 0161 770 3209. You may also contact Oldham’s SEND Information, Advice and Support Service 0161 503 1540 or email iassoldham@point-send.co.uk, who can also support you in completion of the form.

We will be in touch to inform you of our decision as soon as possible. This will usually be within one week of the meeting.

If travel support is declined write to you explaining the reason(s) for our decision.  You have the right to appeal the decision, should you disagree.

Privacy notice

The council primarily use your data for handling your query.

All information is processed in accordance with our organisational data protection policy (www.oldham.gov.uk/dataprotection). 

We never sell your data to third parties or use it for marketing purposes without your consent.