My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Please note

All appeals must be submitted within 20 working days of the Council's decision not to issue a Free School Travel Pass.

It is important that you read the home to school transport policy. 

If medical grounds are one of the reasons for your appeal, medical evidence must be provided for the appeal panel members.  The Education Department may also require the child to undergo a medical examination by the School Health Service.

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Please contact 0161 770 3209 if you have any issues in completing this form

The council primarily use your data for handling your query. All information is processed in accordance with our organisational data protection policy (www.oldham.gov.uk/dataprotection). We never sell your data to third parties or use it for marketing purposes without your consent.