Coronavirus guidance

Meet outside rather than inside where possible. Keep 2 metres apart from people that you don’t live with. Minimise travel in and out of affected areas. Get tested twice a week and isolate if positive

Coronavirus guidance

Your privacy

All calls to the Helpline will be recorded to help us deal with queries or complaints as efficiently as possible.

All information is treated in strictest confidence and will be used solely to assist the Helpline user in an emergency.

Privacy notice

The council primarily use your data for handling your query.

All information is processed in accordance with our organisational data protection policy ( 

We never sell your data to third parties or use it for marketing purposes without your consent.