Christmas opening hours

Many public services and facilities run by the council and partners will be closed during the Christmas and New Year holidays.

Christmas closure details 2019

Food business operators have a ‘right to reply’ in respect of the food hygiene rating given following an inspection.

About the Right to Reply

The right to reply allows you to give an explanation of actions you have taken to make the required improvements as detailed in the inspection letter, or to explain mitigation for the circumstances at the time of the inspection.

The right to reply is not for making complaints, or for criticising the scheme or food safety officer.

What happens to your comments?

Your comments will be reviewed by the Food Safety Officer and may be edited in order to remove offensive or defamatory remarks before being published with your food hygiene rating at Food Standards Agency website:

The Food Standards Agency website will include a statement that the accuracy of your comments has not been verified by local authority officers.

The council primarily use your data for handling your query. All information is processed in accordance with our organisational data protection policy ( We never sell your data to third parties or use it for marketing purposes without your consent.