My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Request for a data package

Please complete this form if you wish to apply for a data package.

Important notice before proceeding:

All information collected in the following web form will be used to process your application and ongoing entitlement under the ‘Digital Gifting – Data Bank Scheme’ and is in accordance with the council’s main privacy notice and Oldham Library’s privacy notice.

Please note only applicants 18 years or older are allowed to participate in the ‘Digital Gifting – Data Bank Scheme’.

Please note

The council primarily use your data for handling your query. 

We never sell your data to third parties or use it for marketing purposes without your consent.