My Account Services offline from 5pm Thursday 5 March - Tuesday 10 March

Some My Account services will be unavailable from 5pm Thu 5 March to Tue 10 March while we calculate Council Tax bills and Housing Benefit awards for 2026/27. We apologise for any inconvenience.

Affected services

Use this form to report a pothole.

It's really useful if you can provide photos, as they can help us to locate the pothole and also to understand the severity of the problem (see examples - opens in a new window).

What we will investigate

We will repair potholes that are at least

  • 4 cm deep on a road
  • 2.5 cm deep on a pavement

Please don't report holes that aren't as deep as this.

Report a pothole

Routine maintenance and resurfacing

Sometimes the surface of the road becomes eroded or stripped but, unless there is a hole that is 4 cm or deeper, this will be dealt with as part of our routine maintenance and resurfacing.

Examples

Example pothole photos

Is the road or pavement the Council's responsibility?

We can't repair problems on roads that are private, unadopted or owned by an organisation like a supermarket.

Track the progress of a pothole report

You can find out what has happened to a pothole by using the reference number we provided when you completed your report.

Track progress